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Join us for our
FREE Frontline Training Workshop

Tuesday, May 18
9am - 10am
Virtual Meeting on Zoom

Join Visit Fort Wayne for a free hospitality and service workshop. Learn more about assisting Fort Wayne’s visitors (and your customers!) with excellence. 

Fort Wayne hosts over 6.5 million visitors each year. Learn how to bring these visitors to your business, serve them well, and earn their goodwill with return visits!

Speaker Alanna Olah
will speak on

• Guest Service Essentials
• Service Mindset
• Creating guests for life

Alanna Olah has spent over 20 years working in hotels and restaurants. Her specializations include food & beverage operations, bar management and food safety. She is passionate about creating memorable guest experiences and lifelong guests. She currently serves as Department Chair and Clinical Associate Professor at Purdue University Fort Wayne.

Visit Fort Wayne Staff 
will share

• Resources for Your Team
• Attraction Opportunities

Who Should Attend?

This workshop is designed for the guest-facing employees at area hotels, restaurants, and businesses who work with visitors and customers.

Please RSVP by May 14, 2021 using the form below.

Frontline Training Registration

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Visit Fort Wayne’s Frontline Training is held annually in conjunction with National Tourism Week and Visit Indiana Week.