Frontline Training
Share:
Join us for our
FREE Frontline Training Workshop
Thursday, May 10
7:45am - 10:15am
Ramada Plaza Fort Wayne Hotel and Conference Center
Fort Wayne hosts over 5.9 million visitors each year. Learn how to bring these visitors to your business, serve them well, and leave them wanting to return to our community!
This hospitality training for guest-facing employees will feature Salena Scardina, most recently the Senior VP of Customer Experience at Sweetwater Sound.
Workshops will include Discovering the Needs of the Visitor, Building Your Knowledge Base, and Creating Memorable Experiences.
Please send your frontline, guest-facing employees to join us for this FREE workshop:
Thursday, May 10, 7:45am - 10:15am
Arrive at 7:45 am for registration, workshop begins at 8:00
This form is currently unavailable
**We do not sell, rent, or otherwise distribute your private information to any third party. Please see our Privacy Policy for more information.
And please mark your calendars for these other celebrations of National Tourism Week!
May 11
11am – 4pm
Visitors Center: 927 S. Harrison, Downtown
Join us at this special Visitors Center Open House. Win prizes, enjoy special one-day-only deals and savor DeBrand Chocolates!
Mother's Day Downtown
May 13
11am – 5pm
Visitors Center: 927 S. Harrison, Downtown
As part of the Downtown Improvement District’s Mothers Day Downtown, the Visitors Center will be open with special deals and gifts for mom!
